HIRE A REAL ESTATE PHOTOGRAPHER
Scheduling a photo shoot with Pro Property Shots is easy. To request an appointment, please fill out our contact form. Our last appointment time of the day is between 3 pm and 4pm. Appointments after 5 pm are reserved for twilight photo sessions only.
Appointment times are available Monday through Friday.
Saturday photo sessions are available for PRO-25 and larger packages.
Saturday photo sessions are by special request and availability is limited.
All appointments are on a first come first serve basis.
For adequate sunlight on the front exterior of your home, we recommend the following:
East Facing Homes: We recommend a morning appointment.
South Facing Homes: We recommend a morning or afternoon appointment.
West Facing Homes: We recommend an afternoon appointment.
North Facing Homes: Please contact us to discuss your options.
Because we shoot multiple homes each day, it is important that your property be “photo-ready”, when we arrive. In order to service all of our clients in a professional manner, your appointment includes a specific block of time for your photo session. Please review our tips on how to prepare the home for your photo shoot.
Your home will be shot AS-IS.
The property must be photo-ready when we arrive.
We do not provide any cleaning, moving or home staging services.
Failure to have your home photo-ready may impact the number of photographs taken.
SCHEDULING A TEAM MEMBER:
If Jack is unavailable to photograph your property, a team photographer may be substituted. Team member photo shoots are subject to availability. It is highly recommended that the agent be present for the shoot to communicate any special shot requests to the team member. Team member shoots must be paid in advance before the appointment will be scheduled/confirmed. Team photographers cannot accept payment.
If your photo session is with Jack, he will process your credit card at the end of your photo shoot.
For team photographer photo shoots, aerial drone services, and video services, we will email you an electronic invoice via Square. You may pay your electronic invoice with any major credit card. We accept Visa, MasterCard, American Express and Discover. Payment must be received in full before your appointment will be scheduled and confirmed. We do not accept checks.
TRAVEL FEES and PARKING:
Pro Property Shots offers real estate photography in Los Angeles via our local service area. Our local service area includes all properties that are located less than 30 miles from Marina del Rey. Properties located outside our local service area will incur a travel fee and will need to meet a minimum purchase amount. Travel fees are calculated via Google Maps and are based on the distance from 4712 Admiralty Way, Marina del Rey 90292 to the client’s property. If guest parking or free street parking is unavailable, clients will be responsible for any parking fees incurred by photographers to park in a nearby parking lot.
CANCELLATIONS and RESCHEDULING:
If you need to cancel or reschedule your appointment, we request at least 48 hours notice via our contact form on this website. You will receive a cancellation confirmation email from us within 24 hours. If you do not receive a cancellation confirmation email from us, that means we did not receive your cancellation request and your appointment is still reserved. Please call us immediately. If you give less than 24 hours notice, you will be charged a $40.00 cancellation fee. There is no cancellation fee for rescheduling your shoot due to rain. If you repeatedly cancel or reschedule appointments, we will require a $80.00 non-refundable security deposit to reserve your next photo shoot.
NO SHOWS/LATE SHOWS/SCRAP SHOOT:
If you do not show up for your appointment or if you show up so late that the shoot has to be cancelled, you will be charged a $100.00 trip fee that must be paid in full before we can reschedule another shoot. If we arrive at the property and are unable to photograph the home due to lack of electricity, lack of interior access or other issues, the shoot will be cancelled and you will be charged a $100.00 scrap shoot fee that must be paid in full before we can schedule another shoot for you.
Any return trip to the property for reshoots will incur a fee. The minimum reshoot fee is $150.00.
In order to avoid a reshoot: 1. Please be sure the property is “photo-ready” and is cleaned and styled to your specifications. 2. Make sure weather conditions are to your liking. 3. It is strongly recommended that the agent be present at the photo session to communicate any specific shot requests to the photographer.
After payment has been received in full, PRO photo package images are delivered next business day by 8pm via electronic download. Rush delivery is not available for the interior lighting upgrade or for twilight photo packages. Delivery times for all other services is typically two to five business days. A delay in payment will delay the processing and delivery of your images. If you have specific delivery requirements, please contact us prior to scheduling your photo session.
It is imperative that your home be photo-ready and the photographer is allowed to begin working immediately, once they arrive at the property. Failure to do so may result in you receiving fewer images than what is included with your package.